Visual Merchandising Department Manager

About Think-Career™ RPO

Think-Career™ RPO is a leading retained Recruitment Process Outsourcing (RPO) firm that provides tailored workforce solutions for companies across industries. We proactively source, screen top candidates through our talent pipeline development process for top employers and create access to career opportunities.

About the role

Do you enjoy creating an environment that inspires customers to explore their personal styles, deliver the most inspiring and exciting Customer Experience in a brand aligned way & actively drive sales across a retail store environment? If this is you, we are hiring.

Key Responsibilities

Set garment presentation on the sales floor & windows according to the commercial handbook and are up to date with current fashion, food & beauty trends.
Follow through in implementing exceptional customer experience through Visual Identity presentation and provide good concept flow by maintaining the concept layout, fixtures and navigation.
Identify opportunities to increase customer satisfaction and sales and perform sales follow-up and initiate actions to reach sales targets.
Organize, provide and carry out visual training for all colleagues to support store presentation in line with the Commercial Handbook.
Comply with all local legislation when communicating i.e windows, sales floor.
Follow through on store KPIs & initiate actions to reach store goals and budgets.

Qualifications & Experience

Minimum education Matric/Grade 12 or equivalent.
2-3 years retail visual merchandising in a managerial role.
Relevant tertiary qualification related degree in the fashion industry will be advantageous.
Ability to work flexible hours and extended hours at times.
May be required to travel to support other stores.
Drivers license will be advantageous.

Behavioral Competencies

Planning and Organizing: Develop plans for work to be done by self and others.
Detail Orientation: Pays attention to quality standards.
Team Orientation: Anticipates and responds to customers’ needs fast and effectively.
Analytical Ability: Collects and organizes data for understanding fundamental issues.
Persuasion: Proactively engages and attracts the client into buying the product or service.
Decision Making: Makes decisions impacting on own area of work within established standards and principles.
People Management: Manages the work environment by ensuring that it is conducive to perform and motivates teams to accomplish team goals.

Disclaimer

We will ensure that no job applicant receives less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability, or age; nor be disadvantaged by any other conditions or requirements which are irrelevant.